SOC 2 vs. ISO 27001: Which Compliance Framework Is Right for Your Business?

For businesses handling sensitive data, demonstrating commitment to security is crucial. Two prominent frameworks often emerge in this context: SOC 2 and ISO 27001. While both aim to bolster security, they differ significantly in their approach, scope, and target audience. This article clarifies the distinctions to help businesses choose the most suitable framework. 

What is SOC 2? 

SOC 2 (System and Organisation Controls 2) is an auditing standard developed by the American Institute of Certified Public Accountants (AICPA). It focuses on controls relevant to five Trust Services Criteria: 

  • Security
  • Availability
  • Processing Integrity
  • Confidentiality
  • Privacy

 

SOC 2 reports are especially popular with technology and SaaS providers handling customer data, particularly in the United States. 

Key Features: 

  • Attestation-based: An external auditor reviews your controls and provides a report.
  • Customisable: You choose which Trust Services Criteria are relevant to your business.
  • Report Types: Type I (controls at a point in time) and Type II (controls over a period).

What is ISO 27001? 

ISO 27001 is an international standard for information security management systems (ISMS), published by the International Organization for Standardization (ISO). It offers a comprehensive framework for establishing, implementing, maintaining, and continually improving information security. 

Key Features: 

  • Certification-based: Achieved through an accredited certification body.
  • Risk-based approach: Focuses on identifying and managing information security risks.
  • Continuous improvement: Emphasises ongoing management and enhancement of security controls.

SOC 2 vs. ISO 27001: Key Differences

Aspect: SOC 2

  • Origin: US (AICPA)
  • Focus: Service organisations, especially SaaS
  • Scope: Trust Services Criteria (5 principles)
  • Assessment: Attestation (audit report)
  • Flexibility: Criteria selection is flexible
  • Recognition: Strong in North America
  • Renewal: Annual audit (Type II covers 6-12 months)

Aspect: ISO 27001

  • Origin: International (ISO)
  • Focus: All organisations, any size/sector
  • Scope: Comprehensive ISMS (114 controls in Annex A)
  • Assessment: Certification (formal audit, certificate)
  • Flexibility: Must address all applicable ISO controls
  • Recognition: Globally recognised
  • Renewal: 3-year cycle with annual surveillance

Which Framework Should You Choose? 

Choose SOC 2 if: 

  • Your customers (especially in the US) specifically request a SOC 2 report.
  • You’re a SaaS provider or service organisation handling sensitive customer data.
  • You want to demonstrate trustworthiness to enterprise clients, especially in the technology sector.

 

Choose ISO 27001 if: 

  • You require an internationally recognised standard.
  • You want to build a comprehensive, risk-based information security management system.
  • You operate in sectors or regions where ISO 27001 is the benchmark for information security.

 

Consider Both if: 

  • You operate globally or serve clients with diverse compliance needs.
  • You want to maximise marketability and trust by meeting both US and international standards.

How ISC Can Help 

At Information Security Consultants (ISC), we specialise in both SOC 2 and ISO 27001 compliance. Our experienced team can guide you through gap assessments, design and implementation, internal audits, and certification readiness. We tailor our approach to your business needs, ensuring you achieve—and maintain—the right compliance framework for your goals. 

Need help deciding or ready to start your compliance journey? 

Contact ISC at info@informationsecurityconsultants.com.au or visit www.informationsecurityconsultants.com.au for expert guidance.